Feedback Revision Request on Ebay: Easy Guide!

Feedback Revision Request on Ebay: Easy Guide!

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Welcome to the world of eBay feedback! As an eBay seller, you need to be aware of the importance of feedback. Feedback helps buyers and sellers build trust, and it can also make or break a sale. That’s why it’s important to understand how to reply to feedback, how to revise your feedback on ebay, and how to edit feedback. In this blog post, we’ll explore all of these topics in detail and provide you with an example of how to submit a feedback revision request on ebay.

When revising feedback on eBay, it’s important to start by understanding why the buyer left positive or negative online reviews in the first place. Once you understand their motivation for leaving feedback, you can use that information to craft a response that addresses their concerns. For example, if a buyer left negative feedback because of a shipping delay, you could revise your response to apologize for the delay and offer to make it up with a discount or some other gesture.

You should also keep in mind that eBay has specific rules about how you can edit and revise feedback. For example, eBay prohibits sellers from offering buyers incentives or discounts in exchange for positive feedback. As such, it’s important to be aware of this ebay’s policy when revising your response. If you do not follow these rules, your ebay account can get suspended.

What is Ebay Feedback?

Feedback on eBay is a system that allows buyers and sellers to rate each other. Buyers can leave feedback for sellers once they’ve received their item, and sellers can leave feedback for buyers after successful payments.

Seller rating

It is an important part of the eBay community, as it allows buyers to see how other users have rated a seller and helps sellers build their reputation. Additionally, eBay uses feedback score to determine a user’s trustworthiness and to decide whether or not to suspend accounts.

If your eBay account is already suspended, make sure to read our easy guide on how to fix suspended ebay accounts.

What is ebay’s feedback score?

Ebay feedback score is a number that reflects the feedback left for a seller. This number is calculated by summing up all the positive, neutral, and negative ratings left for the seller. A higher feedback score indicates that the seller has a good reputation on eBay and has earned more trust from buyers.

Ebay feedback ratings

Feedback scores are displayed publicly on eBay, so buyers can see at a glance how reliable a seller is. A seller’s feedback score is an important factor in the success of their business, so it’s important to understand how to manage it. Negative reviews have a greater impact on a seller’s score, so it’s important to take steps to ensure that buyers are satisfied with their purchase.

The eBay feedback profile page shows the feedback a user has received or left for other members. The profile page includes the user’s overall rating summary (a percentage out of 100), comments about transactions, the seller’s profile, an estimate of when the purchase was made, and the feedback score. The feedback score is the number in parentheses shown next to the user’s member ID. The profile page also includes a search bar where you can search for feedback by the buyer’s username, the item number, or the item title.

Overall feedback score is an important part of the eBay experience, as it helps buyers make informed decisions when deciding who to purchase from.

Member’s Feedback Profile on ebay

The member’s feedback profile on eBay is a page that shows all the feedback the member has received and given to other members. The feedback profile lists the feedback comments and ratings the member has received and given, and also provides information about the member’s history on eBay such as the number of transactions the member has completed and the total amount of money the member has spent.

How to Set Ebay Minimum Feedback Requirements

To set a minimum buyer feedback requirement in eBay, go to Buyer Management – opens in new window or tab. Decide which requirements you’d like to apply to your listings, and enter the minimum feedback score. Select Apply above settings to active and future listings. Then select Submit. This will ensure that only buyers with a feedback score of 10 or higher will be able to purchase from you.

What Are Ebay Star Rankings?

eBay stars are symbols that represent a seller’s feedback score and reputation on the site. Each star has a number beside it that indicates the seller’s feedback score and the star color denotes the amount of positive feedback the seller has received.

A yellow star means the seller has received 10 feedback ratings, a blue star means they’ve received 50 feedback ratings, a turquoise star means they’ve received 100 feedback ratings, a purple star means they’ve received 500 feedback ratings, a red star means they’ve received 1,000 feedback ratings, and a silver star (shooting star) means they’ve received 1,000,000 feedback ratings.

The star ratings on eBay show off how much positive feedback a seller has received, which is why it’s important for sellers to focus on providing quality products and excellent customer service in order to improve their star color and reputation.

Why did I get Negative Feedback on eBay?

Negative feedback is usually given when a buyer is unhappy with the product or service they received from a seller. It could be due to a slow delivery, damaged goods, or incorrect item description. Negative feedback can also be due to a lack of communication between the buyer and seller.


It’s important to address any negative feedback quickly and work with the buyer to resolve the issue. This will help maintain your reputation as a reliable eBay seller and ensure that buyers remain satisfied with their purchase.

Quite often large online sellers or those with a long history of positive feedback on eBay will be able to get away with a few negative reviews without it having too much of an impact. However, if sellers receive multiple negative reviews, then they may find themselves struggling to maintain their rating and seller performance.

How to Reply to Ebay Feedback

When you receive feedback from a buyer, you have the option to reply to it. We highly encourage ebay sellers to contact the customer quickly, at least within the same week after receiving a negative review to try to resolve the issue. The longer you wait, the less likely it is that you will be able to remedy the situation and rectify any perceived wrong-doing.


When replying to a negative review, it’s important to stay professional and courteous. Take the time to listen to their concerns and apologize for any inconvenience or frustration they may have experienced.

Offer solutions and propose a resolution. If possible, offer a partial or full refund if the item was damaged or not as described in the listing. You can also add additional information about your policies or feedback process, such as refunds or returns available within a certain time frame from delivery.

Ultimately, try your best to make sure your buyer is satisfied with their purchase, even if it means taking a small financial hit in order to preserve your reputation on eBay.

When you reply to feedback, you can explain your side of the story or apologize if necessary. In some cases, you may even be able to negotiate with the buyer. However, it’s important to remember that your reply should be professional and courteous. Avoid using offensive language or making personal attacks.

An example of how to reply to ebay feedback:

Thank you for your feedback. I’m sorry that you were unhappy with your purchase. I would like to make it right and offer a full refund or a replacement item. Please let me know how you would like to proceed.

How to get negative feedback removed?

One star rating

Unfortunately, eBay does not allow sellers to remove negative feedback from customers. However, you may be able to contact the buyer and ask them to modify or delete their feedback and comments. If they agree, they can edit or delete their feedback through eBay’s Resolution Center. If not, the best course of action is to try and move forward with positive customer service. Even that removing feedback on ebay is not possible, responding to feedback in a polite and professional manner can go a long way towards improving your reputation and negative rating on eBay.

Feedback Revision Request on Ebay

Once feedback has been left for a buyer or seller, it can’t be changed or removed. However, you can respond to the feedback by adding a new comment. This is useful if you want to clarify or expand upon your original feedback. You can also use it to apologize if you made a mistake or to thank the other party for a positive experience.

Feedback Revision Request on Ebay

Ebay Feedback Revision Request Example

Let’s say you’ve recently sold an item on eBay and the buyer has left you negative feedback. You want to respond to the feedback and try to resolve the situation, but you don’t want to leave a reply that could make the situation worse. In this case, you can revise your feedback with a comment.

For example, you could say “I apologize for the delay in shipment and I’m sorry you were unhappy with the item. I will do my best to make sure this doesn’t happen again in the future.” This shows the buyer that you’re willing to take responsibility for the issue and that you’re open to improving your services.

By revising your feedback, you can ensure that your response to the buyer is appropriate and professional. It also gives you a chance to clarify any misunderstandings or address any concerns they may have.

Benefits of Revising Ebay Feedback

Revising your feedback on eBay has several benefits. First, it allows you to clarify your original feedback and provide more information to the other party. This can help you resolve disputes more quickly and improve your reputation on eBay. Second, it can help you build relationships with buyers. A polite and professional response to feedback can make buyers more likely to purchase from you in the future. Finally, it can help you maintain a positive feedback score on eBay.

Tips on Revising Ebay Feedback

revised feedback

When it comes to buyer feedback revision requests on eBay, there are some important tips to keep in mind. First, make sure to be professional and courteous. You want to show the other party that you’re willing to take responsibility and that you value their opinion. Second, be honest and transparent. Don’t make promises you can’t keep and don’t try to hide any mistakes you may have made. Finally, try to be timely. The sooner you respond to buyer’s feedback, the more likely you are to resolve the issue. Try to request feedback revision within one week of the original feedback post.

ebay screen

How to Edit Feedback Ebay

Once you’ve left feedback for a buyer or seller, you can’t change or remove it. However, you can edit your feedback with a comment. This is useful if you need to clarify your original feedback or if you want to apologize for any mistakes. To edit your feedback, go to the “My Feedback” page on eBay, find the feedback you want to edit, and click the “Edit” button. Then, type in your comment and click “Save.”

How to Send Feedback Revision Request on Ebay

To send a feedback revision request on eBay, log in to your eBay account, go to the Feedback Revision Request page, select the feedback you would like to revise, and then click the “Request Revision” button. You can also send a feedback revision request to a buyer directly from your feedback profile. Once you reply, your comment will appear directly below the buyer’s feedback comment.

Our Experience with Feedback Revision Request Ebay UK

If you’re looking for feedback on revisions to an eBay UK listing, there are a few steps you can take to ensure it’s of the highest quality.

First, review the product or service and make sure it meets eBay’s terms and conditions. You’ll need to provide accurate information about the item and the cost, including any applicable taxes, shipping costs, and other fees. Make sure the images you use are of a high quality, and that the description is clear and concise.

Next, take a look at the feedback from previous customers. If there are any common issues or complaints, make sure to address them in your revision.

Finally, make sure the listing is easy to navigate and that the customer can quickly find the information they need. Add any additional features or details that customers have requested, and check the spelling and grammar.

By following these steps, you can ensure your eBay UK listing is of the highest quality and that customers have a positive experience.


For most sellers the feedback profile is an important part of the eBay experience. The feedback rating helps buyers and sellers build trust and it can also make or break a sale. That’s why it’s important to understand how to reply once you receive negative feedback, how to request feedback revision, and how to edit feedback.

What Are The Best Ebay Feedback Responses?

For eBay sellers, the best feedback responses include:

  • “Thank you!”,
  • “Well packaged, great item”,
  • “Shipped quickly, great condition”,
  • “Even better than I expected!”,
  • “Five-star seller! I’ll be back!”,
  • “Great packaging, I appreciate the note!”,
  • “Excellent in every way!”,
  • “Nice item, great price!”,
  • “Seller responded quickly to my concerns”,
  • “Received broken item, seller replaced”,
  • “A+ seller!”, “Everything as pictured.”,
  • “Items works great, no issues.”,
  • “Received item sooner than expected!”,
  • “Seller shipped on the day requested.”,
  • “Such a beautiful item!”,
  • “Feels very high quality!”,
  • “Best price I’ve been able to find!”,
  • “So many great deals from this seller!”,
  • “Not my first purchase here and not my last!”,
  • “All good. Thank you.”

For eBay buyers, the best feedback responses include:

  • “Prompt payment, valued customer. Thank you!”,
  • “A++ buyer!”,
  • “Thank you! We hope to see you again!”,
  • “Stress-free buyer!”,
  • “Thank you for your business!”,
  • “Five-star buyer!”.

Looking for more information about Amazon reviews? Read our article here

Feedback forum ebay – find out more directly from ebay!

If you still need more information make sure to visit ebays official help forum! The feedback forum on eBay is a place to discuss feedback-related issues, such as how to request feedback revisions, how to leave feedback, and how to use the feedback system to improve your buying experience on eBay. You can access the feedback forum on eBay by visiting:

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